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TourismWorks is the AHLA's training portal where we provide human resources, health and safety and operational communications and training specific to our industry. 

The AHLA is the official health & safety association for all hotels and convention centres under Alberta Workers’ Compensation Board Industry Code 87503. 


Why Train Your Staff?

Empower your team to thrive! Training isn’t just a requirement; it’s the cornerstone of successful hotel operations. Training helps you meet and exceed your OHS obligations. Give your staff the edge they need to excel in their roles—invest in training today!


TourismWorks Training Courses Include:

  • Front Desk Agent - Emerit eLearning
  • Housekeeping Room Attendant - Emerit eLearning
  • Line Cook - Emerit eLearning
  • Make Safe - Emerit eLearning
  • Workplace Essentials - Emerit eLearning

  • WHMIS for Hotels
  • Emergency Response Planning for Hotels
  • Hotel Workplace Inspections
  • Navigating the OHS Legislation for Alberta Hotels
  • Health & Safety Orientations & Training for Supervisors
  • Other Parties in the Hotel Workplace
  • Violence Prevention and De-escalation in the Hotel Workplace 
  • Crime Prevention for Hotels
  • Interacting with Vulnerable Individuals - For Hotel Staff
  • Introduction to Security in Hotels
  • Basic First Aid - Online Portion
  • Intermediate  First Aid - Online Portion
  • OHS - Musculoskeletal Disorders
  • OHS - Psychosocial Hazards & Mental Health
  • OHS - Slips, Trips and Falls
  • Emergency Preparedness 101
  • Interacting with Vulnerable Individuals - Webinar Recording
  • WCB Webinar - Return to Work (Mar. 13, 2024)
  • WCB Webinar - Psychological Injuries Claims (Feb. 28, 2024)
  • WCB Webinar - Cost Relief & Appeal (Mar. 27, 2024)
  • Crime Prevention (February 23, 2023)
  • Psychological Injuries - WCB Series (June 8, 2023)
  • Return to Work Principles - WCB Series (June 15, 2023)
  • Claim Costs and WCB Premium Rates - WCB Series (June 22, 2023)
  • Training On-The-Job (TOJ) Program - WCB Series (June 29, 2023)
  • ALERT Human Trafficking Webinar (September 13, 2023)
  • Advisor Office for Alberta Workers Compensation (October 19, 2023)
  • Health and Safety Committees and Representatives - ILT course
  • Hazard Assessments - ILT course
  • Incident Reporting and Investigations - ILT course

  • Employment Standards Webinars
  • Skill UP Navigating Neurodiversity in the Workplace
  • Skill UP Leading with Mental Health in Mind
  • Skill UP Disrupting Bias in the Workplace
  • Immigration 101 for Hotels - Webinar Recording
  • Rainbow Registered: Embracing Inclusive Hospitality (June 27, 2023)

  • 101 Indigenous Awareness Introduction
  • 201 Indigenous Awareness Certification

  • Loss Prevention and Risk Management for Hotels
  • Preventing Water Damage and Flooding at your Hotel (Mar. 23, 2022)
  • Cyber and Privacy Risks in Hospitality (Oct. 27, 2022)
  • Hospitality Financial Leadership
  • Financial Leadership Webinar with David Lund (May 31, 2023)
  • Supervision and Management in the Hotel Industry
  • Hotel Operations: The Series
  • Your Role in Housekeeping
  • Your Role in Front Office
  • Your Role in Food & Beverage
  • Your Role in Hotel Sales
  • Pool Operator Level 1 (Certified) Pre-Course

Save With an Ideal Team Subscription!


Purchase an Ideal Team subscription for your hotel for unlimited access to e-learning courses and savings on instructor-led training courses for 12 months. No additional per learner fees. 

If you represent two or more hotels, email WeHelpHotels@ahla.ca for more information about special group subscription options.


 Visit TourismWorks